Total quality in the chemical industry

Total quality partnership

a vision for the future

Quality of working life and total quality management

Total quality management, making it happen

case studies

Total Quality Management

Hearing Before the Subcommittee on Government Management, Information, and Technology of the Committee on Government Reform and Oversight, House of Representatives, One Hundred Fifth Congress, First Session, June 9, 1997

Achieve total quality

Quality is more than just a buzzword for businesses in the '90s. Today, total quality is recognized as absolutely essential for maintaining competitive strength--no matter what the market. This highly

A case study of the effects of implementing Total Quality Management at Perry Printing Corporation and implications for adult learning

Maintaining the total quality advantage

Total quality management in information services

Academic Initiatives in Total Quality for Higher Education

This unique compilation of 30 papers, written by academicians in higher education, is the first book of its kind. Each paper conveys various techniques used by the authors in an attempt to improve tea

Sustaining Total Quality

Achieving Performance Excellence Using the Baldrige Award Criteria

Examines the relationship between Total Quality and actual business performance and explains how to build high-performing organizations. Explains how to maintain Total Quality as an ongoing process by

Best practices in total quality

experiences from East Asia and the USA