Making total quality happen

Total Quality Management

A Study of Its Applications to Customer Services in a Hong Kong Elevator Company

This dissertation, "Total Quality Management: a Study of Its Applications to Customer Services in a Hong Kong Elevator Company" by Po-wah, Lai, 黎寶華, was obtained from The University of Hong Kong (Pokf
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The Application of Total Quality Management (TQM) to Public Personnel Management

An Evaluation of the Total Quality Management Implementation Strategy for the Advanced Solid Rocket Motor Project at NASA's Marshall Space Flight Center

Total Quality: a Customer Focus

This title explains why quality is important to all organisations, and defines exactly what is meant by the term ‘quality’ in relation to the ongoing focus on the customer.

TOTAL QUALITY MANAGEMENT.

TOTAL QUALITY MANAGEMENT.

Total Quality Management

Concepts, Strategy and Implementation for Operational Excellence

Total Quality Management: Concepts, Strategy and Implementation for Operational Excellence elaborates upon the interface of total quality (TQ) with a wide spectrum of activities such as designing, pur
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Total Quality Control

Engineering and Management ; the Technical and Managerial Field for Improving Product Quality, Including Its Reliability, and for Reducing Operting Costs and Losses

Total Quality Management

Defect Prevention Through the Application of the Different Management Functions Following the Quality Loop

Leadership, Perspective, and Restructuring for Total Quality

An Essential Instrument to Improve Market Share and Productivity

Five retired executives describe how they brought the quality improvement process to their companies

Total Quality for Safety and Health Professionals